"My impression of the staff at STAR Appointments is that they care for their clients – a genuine interest in the person they are looking after. That interest does not stop once a successful client gets placed within the industry. I received several follow up calls from my recruiter at STAR which not only impressed me personally but professionally. I therefore used STAR Appointments when I became a Team Leader and was looking for additional staff as I knew I would not only get top qualified candidates but also be met with professionalism and support. I have no hesitations recommending STAR Appointments and will continue to use them in the future”
Morten Friis, Team Leader, Flight Centre Direct
Australian Achiever Awards 2008
STAR Appointments have received a Highly Recommended with a score of 94.92% Now into its eleventh year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a businesses' own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved over the last five years can be viewed at www.achiever.com.au
Some of the comments from our clients are:
“The best thing about STAR is that they try hard to find staff that suit our team environment. They initially took the time to get to know what our department was like so that they could find the best people suited for our team. They keep in constant contact with me, checking on the staff situation and their performance. They are very professional and friendly. We find them very pleasant to deal with.”
“I have been dealing with STAR Appointments for about 6 months and I find them excellent. The staff are very efficient, and very friendly … polite, understanding and obliging. Our business needs are very specific and she has sourced out some excellent staff for us.”
“STAR Appointments are efficient, professional, considerate and understanding. The staff are friendly, warming and respectful and we have a great partnership that we hope to enjoy with them for many years. I find them to be proactive, trustworthy and very honest. We require staff of a certain caliber and STAR run thorough checks on all applicants. They are aware of our relationship and they are interested in having us as their client long term.”
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